YMCA - We build strong kids, strong families, strong communities.
The Y

GET CONNECTED

This "get connected" page is designed to help you navigate through our various resources available to keep you connected with our Y. Below you will guides for: Online Registration, Mobile Text Alerts, e-Newsletter, and our Social Networks such as Facebook, Twitter, Flickr and YouTube.


ONLINE REGISTRATION (CLICK ORANGE BUTTON)




FREQUENTLY ASKED QUESTIONS
REGARDING ONLINE REGISTRATION

Q: How do I login to my account?
Click on the orange registration button above. Enter e-mail address. Enter Password & Login. If this is your first time logging in to Daxko, please visit the FIND ACCOUNT section. Please note: we changed software systems in late June 2016. You will need to FIND ACCOUNT if you haven't logged into our new system.

Q: What do I do if I forgot my password?
Click ‘Forgot Password’. A window will open up to prompt you to enter your e-mail address. Enter your e-mail address & Click ‘Submit’. An e-mail will be sent to the e-mail address provided with steps to update your password. Select the link provided in the e-mail You will then be prompted to update your password Click ‘Submit’. Continue to browse for programs or membership as needed.

Q: How do I set up online access for my account?
Click ‘Find Account’. Enter Last Name, Birthdate and Zip code Or enter the Member ID on your membership card (it will not begin with 5000...that is the barcode # for checking in). Click ‘Submit’. Enter the last 4 digits of a billing method you have on your member’s record. Click ‘Submit’ If no billing method is available, please contact us to update the needed information.

Q: I receive the message “this is not unique”.
This means that the email address is not unique in the system and doesn’t know which member record to use. Contact the Y so they can assign you a password on the correct account.

Q: I have been locked out of my account.
Even if your password is reset by your home branch you will be locked out of your account for 1 hour. During that time, you will need to contact a branch to register for programs.

Q: How do I get a receipt?
Log on to your Account Click on ‘Payment History’. Select the drop down list for the date range needed. Click the arrow next to each payment method to see the details of the fees. Click the printer icon to view a ‘Printer Friendly’ receipt option.

Q: How do I update my account info/update credit card?
To update your credit card expiration date: Go to ‘Billing Methods’ section, Select each billing method to edit the information, Update as needed & Click ‘Submit’. Select the red icon next to each billing method if you would like to completely remove the credit card or bank draft from your record. Please note: you cannot delete a draft method that is currently being used for membership, scheduled program payments, or scheduled pledge payments.

To add a new credit card or EFT to your account: Go to ‘Payment Management’ section, Click ‘Add Credit Card’ or ‘Add Bank Draft’. Enter the billing method information Click ‘Submit’.

To update the billing method associated with your membership: Select the ‘Edit’ pencil next to the billing method within ‘Account Summary’ section. Select new billing method from the drop down list & Click ‘Submit’.

If you do not see the your preferred billing method, go to the ‘Payment Management’ section and add a new billing method.

Q: How can I change or cancel out of a class?
Each program area has different policies and procedures for canceling or changing a program registration. You will need to contact the specific department to request a change.



MOBILE TEXT ALERTS
SERVICE DETAILS
Receive text message alerts from your Aberdeen Family Y! Sign up is easy. Plus, you get to pick which department and programs you want to receive alerts from. Messages will be sent in regards to last minute schedule changes, cancellations, and quick announcements. This service will not be used for general reminders and information. The only instance where you may receive a text as a reminder is for program registration. Only one text per registration may be sent and this is up to the discretion of the program director.

HOW TO ENROLL

  1. Visit http://mobile-text-alerts.com/AberdeenFamilyY
  2. Fill out the online form. Be sure to select which programs you would like to receive messages from.
  3. Click “Receive Alerts” and you are done!

NOTE: Check your wireless provider for any text messages fees they may charge. Message and Data Rates may apply. You may disable this service at any time by texting “Unsubscribe” to 7817289542.

TO MAKE CHANGES TO YOUR SERVICE
If you are already signed up to receive text alerts but would like to change which department or program you are receiving them from, contact Ashley at awolf@aberdeenymca.org or (605) 225-4910.

QUESTIONS?
Contact Ashley Wolf at awolf@aberdeenymca.org or (605) 225-4910.



E-NEWSLETTERS
Our FREE E-Newsletters will keep you updated on all the happenings here at the Y. In addition, you can read about member success stories that will give you the warm and fuzzies. To subscribe, click HERE.

To see what our Y newsletter is all about, here are some previous issues:
September 2014
October 2014
November 2014

FOR OUR CHILDCARE E-NEWSLETTER, SUBSCRIBE HERE.

If you have a story or testimonial you would like to share in a newsletter, please email Ashley at awolf@aberdeenymca.org.



SOCIAL NETWORKS
FACEBOOK & TWITTER
Get up to date information along with some funnies posted daily. We use our Facebook to develop online communities as well as an informational tool to get you what you need. Like us on Facebook TODAY! View our Facebook page, HERE. View our Twitter page, HERE.

FLICKR
Keep up with Y activities and other interesting daily happenings with our Flickr. Flickr is our photo management and sharing application. We show off our favorite photos to our community! View our Flickr page, HERE.

YOUTUBE
View some videos of different events held at the Y. We use our YouTube to display videos of events and picture slideshows of various endeavors. View our YouTube page, HERE.



 

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© 2012 Aberdeen Family YMCA, all rights reserved.
5 South State Street | Aberdeen, South Dakota 57401
Phone 605-225-4910 | Fax 605-226-0893 | Email info@aberdeenymca.org